Please visit the SUPPORT section and read the FAQs. This is your first level of support. If you can't find your answer here, please feel free to contact us.  We are always happy to help. For customers who require an SLA Agreement with 24/7 technical support available, we are able to provide such contracts in order to suit your needs. We realize that no piece of software is bug-free and we strongly encourage you to send us feedback on our products.
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